Our service does not end after the sale. On the contrary, it is just beginning. Our focus is on the customer, and we want to ensure that you not only get the right wax additive for your needs, but also receive comprehensive care and support.
We understand that each product is unique and has specific requirements. Therefore, we offer you the opportunity to test and refine your own formulations. Our experts are on hand to support you with their extensive expertise and decades of experience. Through targeted analysis and testing, we can ensure that the additive you choose achieves the desired properties and improvements in your formulation.
In addition, we understand that a standard solution is not always enough. Sometimes you need a specially developed product that is tailored to your exact needs. We take the time to understand your requirements in detail and work closely with you to create a custom additive that exceeds your expectations.
Our commitment does not end with product development. We provide comprehensive after-sales service to ensure you are satisfied with the product and achieve optimal results. If questions arise or support is needed, our experts are available worldwide as competent contacts. Your success is our success, and we are committed to supporting you along the way.
Part of our holistic approach is the "HANK Wax Service", which ensures continuous support from our international local sales partners. These partners are well-trained and have the necessary know-how to support you in all matters related to wax additives and their application. Our global network allows us to serve you locally and personally wherever you are.
Overall, we pride ourselves on offering our customers a comprehensive service that ranges from product development and testing of customer formulations to after-sales service.
Our goal is to build long-term partnerships and help you achieve your goals. Let us work together to develop innovative and successful products that will be reflected in your satisfaction. Don't hesitate to contact us to learn more about our services or to schedule a consultation. We look forward to working with you and supporting your success.
